Contact Rainbow Shops Customer Service
Rainbow Shops Phone Numbers and Emails
Toll-Free Number:
-
(844) 572-4626
Sales/ Reservations:
-
(718) 485-3000 ext 4223
Rainbow Shops Emails:
Rainbow Shops Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Rainbow Shops Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Rainbow Shops is 8445724626. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Rainbow Shops may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Rainbow Shops Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Rainbow Shops is 8445724626. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Rainbow Shops may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Rainbow Shops mainly because of request for information, return/ replace, shipping and delivery.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Rainbow Shops is customerservice@rainbowshops.com. 87% of customers use this email address to address their issues and concerns.
How to Contact Rainbow Shops Customer Service?
Most Popular Number:
| Total calls: 1 220 | Issues resolved: 58 | Last call: Jan 13, 2026 |
Contact Information
Rainbow Shops Website:
Rainbow Shops Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Numbers:
Customer Service: Text HELP to 49899
Hours:
Monday - Friday: 8:30 am - 8:00 pm (ET)
Saturday - Sunday: 10:00 am - 6:00 pm (ET)
Privacy Inquiries
1000 Pennsylvania Ave,
Brooklyn, NY 11207
Summary of Rainbow Shops Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rainbow Shops?
Request for Information Question:
- “Update address”
- “The Rainbow cashier gave me a $60 cash back and u can get a cash back if ur gambling she asked was I gambling I said yes I gambled $5 out of the $60 and she got mad because I only gambled $5 and I asked her how can u tell me how much I can spend”
- “I need to speak to someone”
Shipping and Delivery Question:
- “I never received my paystubs”
- “Package was delivered”
- “I didn't receive my order”
Return/ Replace Question:
- “Lost reciept/exchange/defective product”
- “A return”
- “Return policy for store 62-64 do to buying a Clarence item and I was told that it is a final sale”
Product/ Service Question:
- “My merchandise had a few small holes in the cover up I purchased, I was on my way out the door and discovered them by this time I can't locate my reciept, I had no reason for me to be concerned about it because I had no intention of returniningress.”
- “To make a complaint on a manager”
- I know two people that works at the store that are managers that are stealing cash and merchandise on a regular basis
Staff Question:
- “Calling because of today there was no one at the desk. They were outside on phone. Witnessed a customer just take merchandise out of store because store clerk was outside with her back turned towards the door. The store clerk was rude when she came i”
- “To report an employee and manager *** around the store”
- “Rude manager”
Employment Question:
- “W2”
- “W2 forms”
- “Missing paycheck”
Payments and Charges Question:
- “Being double charged since July”
- “Over charged on a item marked down”
- “No receipt”
Refund Question:
- “Refund was not deposited in my account”
- “I want my refund back”
- “Have not been refunded”
Activation/ Cancellation Question:
- “To cancel my order I just made”
- “CANCEL ORDER”
- “For cancelling the order”
Account Question:
- “I'm at the store in Gastonia. Trying to bring something back cause I had to drive back home to try it on. And the little girl had three doors locked and sitting on the floor talking on the phone hollering they closed at 8:45”
- “Come up with a corporate code for taxi cab”
- “Order that was deducted from account, but no confirmation email.”
Cards Question:
- “Keep rejecting my card”
- “Gift card”
- “Money was taken off my card that should have been taken off”
Website/ Application Question:
- “Web site is not letting me place my order”
- “Two items off you guys website and I have not received nothing”
Other Question:
- “Recept”
- “Separation notice”
- “My daughter said to call because you have a life time guarantee on your flip flops I have had mine now for around 10-15 yrs I”
Compare Rainbow Shops Customer Service To
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