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Everytime I visit the University Rainbow Shop located across the street from University of Buffalo on Main Street in Buffalo NY the dressing rooms are CLOSED! .

Each time I ask to see the manager to inquire when they'll be opened. I get the the same response " CENTRAL OFFICE CLOSED THEM / WE CAN"T OPEN THEM!! After several months I've decided to investigate the matter further. 1.

I noticed 2 employees on duty. 2. Both employees stand behind the counter enjoying snacks, talking to each other and or on their cell phones. 3.The store overall was unorganized/unsafe with several manicans on a hanger undressed and clothing/ large opened boxes on the floor!

Once upon entering the University RAINBOW Shop on 1 of the 2 employees was sitting on the top of a tall ladder at the door entrance inside the store watching everyone. It was demeaning for her and customers. After reporting the matter now 2 times via phone call- 5 months ago, then 2 months later. Nothing has been done about the matter.

Dressing rooms at the University Rainbow Shop remain CLOSED. Does Corporate Office of Rainbow Shops have a Quality Management Team? Is their trained security personnel at needed Rainbow Shop locations when needed? Please look into this urgent matter.

Allow your customers the dignity/opportunity to try on clothes as needed in a SAFE / ORGANIZED University Rainbow Shop in Buffalo NY location.

P.S. Kudos to the other Rainbow Shops locations in Buffalo that are doing well.

Concerened Customer

Reason of review: Closed Dressing Rooms.

Preferred solution: Let the company propose a solution.

Location: 395 Main St, Buffalo, NY 14203, USA

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