Chesapeake, Virginia
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3.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

I purchased items online that i could not return to the store without the plastic bags it was shipped in but the items have tags.All i wanted to do was exchange items that was too small for a bigger size.

Called customer service with the only solution is tl return back to them for a refund that i did not want. To use the return shipping label $6.95 will be deducted from your refund amount. I am very disappointed will never order online again.

The worse part is poor customer service in most stores..no fitting room.You buy then go home to try on if it don't fit that's another trip back to return or exchange.

Review about: Rainbow Shops Clothing.

Reason of review: Return, Exchange or Cancellation Policy.

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