Product: Rainbow Shops Customer Care Clear all filters (0 of 73 reviews match)
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Rainbow Shops - Horrible Customer Service
Went to a store that was suppose to close at 9pm but was closed at 8:18pm. Only to call in to report and the CSR was just as horrible. Even down to the part of her putting my name as Nonchalantkillerwhale, how disrespectful. I'm seriously thinking about seeking...
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Anonymous
Anonymous

You had better grow some thicker skin. There is no rational reason to be anything but slightly annoyed if a place closed 45 minutes early for one reason or another. Anybody wh...

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Rainbow Shops Customer Care
#1353357
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I went into Rainbows route 440 jcnj and the customer service was the worse the supposedly assistant manager was on her phone(personal cell phone) while taking customers having a whole conversation in her language was very rude during whole transaction and didn’t even...
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4.0
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Rainbow Shops Customer Care
#1338154
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Rainbow Shops - Complaint about customer service

York,PA store you have very rude people working at that store I go there every Friday when I get paid and spend money I do not appreciate the way the employees attitudes are I will go somewhere else from now on
1.0
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Customer service
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Rainbow Shops Customer Care
I didn't like
  • Employees
#1308483
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I went to Rainbow shop at Rockaway Townsquare mall in NJ. The staff were unhelpful and rude, blasting terrible music, and laughing at customers. I asked one African American girl if she could help me find something and her reply was, “No. find it yourself.” Then she...
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1.7
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Rainbow Shops Customer Care
#1304308
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Rainbow Shops - Unhappy customer

I just wanted to say i got the stores confused. The Manhattan store in harvey was very professional. It was the store in gretna that was no help at all and very unknowledgable about what product yall sell. If she wouldnt of been busy talking on her cell phone she might of been more aware of the customers. I will never shop the Gretna store again. Kim Hammer
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Rainbow Shops Customer Care
#1284655
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Rainbow Shops - Pissed custumer

I purchase something at the rainbow shop over 2 month a go unworn with tags no receipts and rainbow does not want to exchange it not even for merchandise credit at the lowest price. What is that?
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Rainbow Shops Customer Care
#1282502
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Rainbow Shops - Complaint about customer service

Rainbow Shops - Complaint about customer service
Rainbow Shops - Complaint about customer service
Rainbow Shops - Complaint about customer service
I simply wanted to exchange for a larger size. I didn't ask for, nor did I deserve the attitude, the condescending tone, or the implication of management's personal views. I will NEVER shop there again. If their store management continues to conduct themselves in such a manner, this store will be closed in no time.
2.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Rainbow Shops Customer Care
#1266789
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I spent over $100on Wednesday, took back some items on Thursday, none of which had been with nor the tags removed, only to be looked down upon by a portly lady who had been staring me down in the parking lot before I came into the store. I filled out her information...
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2.0
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Rainbow Shops Customer Care
#1265289
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My daughter and i walked in your store on memorial dr, stone moutain ga, kids store. Your saff were fussing with a couple, the manager didnt make tbinvs any better with the yelling though out tbe store, nuzt when the couple was aboit to lea e, one said have a good day...
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Rainbow Shops Customer Care
#1254229
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I just went to the store in fairlane mall right before they were closing to get a shirt but its a body suit no employee told me you cant return it. I never wore it at all and my i just need to get a diff shirt now i supposed to keep this *** naw.when i worked in retail...
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Rainbow Shops Customer Care
#1248625
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