Rainbow Shops - Review in Footwear and Clothing category from Chesapeake, Virginia

I purchased items online that i could not return to the store without the plastic bags it was shipped in but the items have tags.All i wanted to do was exchange items that was too small for a bigger size.

Called customer service with the only solution is tl return back to them for a refund that i did not want. To use the return shipping label $6.95 will be deducted from your refund amount. I am very disappointed will never order online again.

The worse part is poor customer service in most stores..no fitting room.You buy then go home to try on if it don't fit that's another trip back to return or exchange.

This review is a subjective opinion of a user.
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More Review Details

Delivery Service
Diversity of Products or Services
Product or Service Quality
Discounts and Special Offers
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Value for money
Customer service
Price Affordability

Product or service
Rainbow Shops Return Policy
Review category
Footwear and Clothing
review #882293

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